Thursday, 8 November 2012

fall drive assignments 2012

Master of Business Administration- MBA Semester 1
MB0039 – Business Communication - 4 Credits
(Book ID: B1624)
Assignment Set - 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.            

1. Explain briefly the characteristics of communication.
2. Name the communication channel to which teleconferencing, Email, and telephone belongs to. Explain teleconferencing.
3. “Informal communication network is not just for idle rumours and may be useful in many ways.” Justify.
4. Explain some of the approaches for handling customer complaints and listening to customers.

5. Explain briefly the four steps of the review process.
6. Explain the different delivery styles that speakers can select for their presentation

No comments:

Post a Comment